Bus passenger slapped with £476 fine when iPhone battery died and couldn’t prove she’d paid £1.50 fare on Apple Pay

Bus passenger slapped with £476 fine when iPhone battery died and couldn’t prove she’d paid £1.50 fare on Apple Pay

- in Uk News
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A BUS passenger was slapped with a £476 fine when her iPhone battery died – meaning she couldn’t prove she’d paid the £1.50 fare.

Jemima Kelly was confronted by an inspector within five minutes of tapping onto a London bus using Apple Pay.

Jemima Kelly was confronted by an inspector within five minutes of tapping onto a London bus with Apple Pay
Reuters

After hearing nothing from TfL for over two months, she was sent a letter informing her that she would be PROSECUTED – and had 21 days to decide whether to plead guilty or not.

She even sent detailed bank statements showing the transaction to transport bosses – but TfL said it was not “sufficient”.

She told the Financial Times: “A few days later, I received a letter telling me that my case had been heard in a magistrates’ court, that I had been found guilty, and I owed £476.50.

“By now I was feeling quite put out. I tried the number I’d originally called, but they couldn’t help, and I was given another number to call.

“That pointed me to an email address I was to write to, appealing against the decision.”

The fine was later overturned on appeal – but not before she was left £1,000 out of pocket when her conviction stopped her boarding a pre-booked flight to the US.


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“I always thought that criminals were meant to be the ones that exploited ‘innovation’.
“But it felt like innovation had exploited me, and turned me into a criminal.

“I still use Apple Pay to tap in on buses and trains – I’m not going to seek revenge against the digital revolution just because it stung me. But I have now invested in a portable charger.”


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