Dad slams hotels.com for not revealing Turkish resort had ban on booze and single sex pools

Dad slams hotels.com for not revealing Turkish resort had ban on booze and single sex pools

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A DAD blasted hotels.com for not revealing his Turkish holiday resort banned alcohol and had single sex pools.

Jamie Sewell and pal Tanya Young paid £1,900 for their last-minute deal at the five-star hotel.

Jamie Sewell and pal Tanya Young were expecting to be able to catch-up with drinks by the pool on their holiday to Turkey
Jamie Sewell and pal Tanya Young were expecting to be able to catch-up with drinks by the pool on their holiday to Turkey
But the five-star hotel operated strict rules, including banning alcohol
But the five-star hotel operated strict rules, including banning alcohol

But they found separate lifts for men and women and limited internet use at the Bera Hotel in Alanya.

Secretary Tanya, 36, was also not allowed her mobile by the pool and was asked to wear a full body swimsuit.

Entrepreneur Jamie, 36, whose partner Sam, 29, could not fly due to a blood clot, said: “My main issue is we ended up looking disrespectful and that’s not what we wanted at all.

“We booked with two days’ notice. The hotel looked fabulous but there was no mention of it being for observing Muslims.

“We told a taxi driver where we were heading and he looked at us as if to say ‘Why are we going there?’.


“A woman on the desk also looked shocked. The hotel was incredible, it’s a testament to the place that we stayed for the week. But that’s not the kind of holiday we were after — we wanted drinks by the pool and a catch-up. But we were still fuming we had been misled by hotels.com.”

Jamie, of Dunmow, Essex, said hotels.com has since changed the listing to highlight some differences.

The firm said: “We are sorry this wasn’t what the customer was expecting and we didn’t handle their complaint well at the time. We are seeing what we can do to make up for this.”

The pair feel they have been misled by hotels.com
The pair had to use separate pools and Tanya was asked to wear a full-body swimsuit
Hotels.com did not mention that the holiday resort was for observing Muslims
Hotels.com did not mention that the holiday resort was for observing Muslims
Jamie and Tanya feel they were misled by the booking site
Jamie and Tanya feel they were ‘misled’ by the booking site


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