Couple reveal creepy moment Google Nest hacker cranked up their heat to 32C and talked to them though camera

Couple reveal creepy moment Google Nest hacker cranked up their heat to 32C and talked to them though camera

- in Usa News
130
0

A COUPLE have described the creepy moment a hacker cranked up their heat to 90F (32C) and spoke to them through their Google Nest camera.

Samantha Westmoreland and her husband told how they felt “violated” when they heard the voice in their kitchen.

Samantha Westmoreland and her husband have revealed how a hacker tapped into their smart-home devices
Fox 6 News

Samantha Westmoreland and her husband have revealed how a hacker tapped into their smart-home devices[/caption]

Mrs Westmoreland felt 'violated' when she heard the voice in their kitchen
Mrs Westmoreland felt ‘violated’ when she heard the voice in their kitchen

They had installed a Google Nest camera, doorbell and thermostat in their home in 2018 at a total cost of $700 (£566).

And the couple had no problems until they returned to their home in Milwaukee, Wisconsin, US, last week to find it was blazing hot.

The thermostat had been turned all the way up to 90F (32C).

Mrs Westmoreland assumed it was a glitch and set it back to room temperature.

But the thermostat continued to go up and a voice began speaking from a camera in the kitchen before playing rude music.

“My heart was racing,” Mrs Westmoreland told Fox.

“I felt so violated at that point.”

‘I DIDN’T FEEL SAFE’

The couple said they believe that their wireless internet system was compromised, which enabled the hacker to gain access to their smart-home devices.

They want to raise awareness about home system hackers, saying: “It is super scary, and you don’t realize it until it’s actually happening to you”.

Mrs Westmoreland added: “It’s supposed to make me feel safe and I didn’t feel safe.”

In a statement on the incident, Google said Nest was not breached.

“These reports are based on customers using compromised passwords (exposed through breaches on other websites).

“In nearly all cases, two-factor verification eliminates this type of security risk,” the company said.


“Nest users have the option to migrate to a Google Account, giving them access to additional tools and automatic security protections such as suspicious activity detection, two-step verification and security check-up.

“Millions of users have signed up for two-factor verification.”

The thermostat had been turned all the way up to 90F (32C)
Fox 6 News

The thermostat had been turned all the way up to 90F (32C)[/caption]

A voice began speaking from a camera in the kitchen before playing rude music
A voice began speaking from a camera in the kitchen before playing rude music

We pay for your stories! Do you have a story for The Sun Online news team? Email us at [email protected] or call 0207 782 4368. You can WhatsApp us on 07810 791 502. We pay for videos too. Click here to upload yours.


Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

You may also like

Christmas post chaos feared as Royal Mail staff vote to strike over festive season

POSTIES have voted to bring havoc to Christmas