A COUPLE’S dream wedding turned into a nightmare when they were forced to ask an Elvis impersonator to marry them.
Lydia and Martin Guest spent almost £5,500 to fly to Las Vegas to tie the knot at the Valley of Fire state park in Nevada.
But the couple were left high and dry at the altar when the official holiday company Virgin had booked to perform the ceremony failed to show up.
As Martin stood at the altar watched on by seven pals, civil servant Lydia was left in the back of a limousine in floods of tears. By the time the officiate eventually turned up 70 minutes late, the couple had lost their ceremony slot.
They then had to dash to the famous Neon Museum to make their photoshoot booking, meaning they were left posing for wedding pictures despite not actually having got married.
They were forced to call off the ceremony and head back into the city until their photographer came up with an alternative plan of using an Elvis impersonator.
Lydia, 58, of Tamworth, Staffs, told the Sun: “Virgin Holidays ruined our dream Vegas wedding.
“This was supposed to be the best day of our lives. What should have been a wedding to remember turned into a fiasco, spoilt by incompetence and no effort to try and make amends.
‘WE WERE SO UPSET’
“All we’d planned and hoped for was for a more traditional officiant to marry us and a more traditional wedding with the stunning backdrop of the Valley of Fire state park. An Elvis minister was not part of the plan.”
Widow Lydia and fiancé Martin, 53, booked the wedding package in September 2018 with Virgin and their partner company called A Special Memory to marry in May this year.
She added: “The wedding was due to take place at 4pm but that time passed and while Martin was waiting at the altar, I was sat in the limo in my wedding dress getting increasingly worried.
“We had booked a private photographer and hired the Neon Museum for a photoshoot for after the wedding and so when it became 5pm, we had to leave the venue. As we were leaving, the officiate showed up.
“He didn’t apologise or offer any explanation as to why he was late. We were so upset and lost for words.”
After the disastrous ceremony, the couple scrapped their honeymoon to celebrate in Vegas, with Lydia spending three tearful days in her hotel room trying to register a complaint.
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A videographer they paid for to produce a DVD of the service which they planned to show family and friends in the UK at a celebration party also failed to show up.
Virgin eventually admitted fault but offered just £1,121 compensation. The couple have now instructed law firm Bott and Co to fight for a full refund claiming the wedding package was missold.
The firm’s senior partner David Bott said: “There was a contract in place between both parties to provide a legally binding wedding, including an officiate and this was not fulfilled.” Virgin was contacted for comment.
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