FOUR Brit lads were left abandoned on a Budapest holiday after they claim Lastminute.com forgot to book them a return flight.
Jack Dixey and his three mates were forced to cough up £1,700 to get home from their three-day trip to the Hungarian capital after the popular online travel company mixed up their flights.
Speaking to the Sun Online, the 26-year-old said pals Tim, Hanny and Taylor had been excitedly preparing for the trip when they received an email from the company to say that budget airline Ryanair had made changes to the group’s flight.
The engineer said: “Out of the blue we got an email one day from Lastminute.com saying that our flight times had been changed for our return flight to the UK.
“We were due to head back to Stansted at 10.55am on Saturday (August 31), but the travel company told us we’d have to get a much later flight instead at 9.50pm.
“They told us to respond within 24 hours to say we were happy with the change, which we did, and they would then confirm this with the airline.
“We received no response from them after this, but thought nothing of it under the impression that they were sorting it with the airline.
“Our flight out to Budapest was perfectly fine, but it wasn’t until we tried to get home that it turned into a nightmare, as Lastminute.comhadn’t booked us our seats on the new flight.”
Jack, from Worthing, West Sussex, said the group finally ended up having to cough up £1,700 between them to get home.
And he said he was left furious when Lastminute.com claimed it was their fault.
He said: “They refused to help.
“They wouldn’t pay for our flights, arguing it was our fault even though they told us we needed to change flights, and told us they would be the ones sorting it.”
And the group were left astounded when they claim Lastminute.com even denied ever sending an email that the flights had changed – an email The Sun Online has seen.
Jack added: “It was unbelievable.
“Between us we forked out an additional £1,700 to fix their mistake. We’re all out of pocket now, but one of us is a student so really can’t afford to be let down like this.”
Lastminute.com has been approached for comment.
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